Answers to the most common questions.

Everything is published. Gallery work ships as a five-image or seven-image set, images are priced on a volume ladder that falls band by band as the order grows, and everything that is not an image has one fixed price. The whole rate card, including the arithmetic behind it, is on the pricing page, and the order builder charges exactly those numbers.

The studio does it, in Bulgaria. Work is not white-labelled out to another agency and it is not passed to a marketplace freelancer you were never told about. The people who read your brief are the people who draw the frames, and there is no account manager sitting between you and them, which is also why we take a limited number of jobs at a time rather than fifty a month. On hours: Bulgaria runs seven hours ahead of New York, so a message sent in the American morning arrives inside our working day rather than at the end of it.

Yes, and deliberately not on this website, where anyone can type anything. F5 has sold listing image sets on Fiverr since long before this site existed and the whole record is public there: more than 3,000 reviews on the main listing-image service, every one of them attached to an order that actually shipped, because Fiverr will not accept a review without one. Read the one and two-star ones as well as the rest. We would rather you saw the real distribution than a page of quotes we chose ourselves.

High-resolution product photographs or the physical sample, your ASIN or a product description, and any brand assets you already have — logo, palette, packaging artwork. If you have none of those, we can shoot it; product photography is an option on the order page.

Fourteen business days on the standard track, and it is usually faster. Priority is seven days and rush is three, both priced on the order page rather than negotiated case by case.

2000×2000 JPEGs built to Amazon's specification and ready to upload, plus the layered master files on request. A+ modules arrive sized and named for direct upload to Seller Central.

Three options. Photograph it yourself and we'll work with what you have, hire a local photographer, or ship the product to our studio in Bulgaria and we'll shoot it properly.

Unlimited, inside the scope you configured. We would rather get it right than argue about how many rounds are left.

Fifty per cent to start and fifty per cent on delivery. If we deliver late, deliver partially, or deliver something that doesn't match what you ordered, the deposit comes back.